If you believe a Canada Scope article contains a factual error, we encourage you to tell us directly. This page explains how our correction process works, what we commit to when we get something wrong, and how you can help us maintain accuracy. Every report is taken seriously by our team.
How do I report an error?
To report an error, email corrections@canadascope.org with the article URL, a clear description of what you believe is incorrect, and any supporting source. Our standards desk reviews every submission. You may also use our general contact address at info@canadascope.org, but the corrections address reaches the right team fastest.
Please include your name and contact information if you are willing to be reached for follow-up questions. Anonymous reports are accepted, but they may slow our ability to verify the concern. You do not need to be a subscriber or registered user to submit a correction.
What happens after I submit a correction request?
Once your report reaches our standards desk, Andrew Leblanc or a member of his team assesses it against our editorial records and original sources. We aim to respond within two business days. If the error is confirmed, we update the article and append a correction note.
Correction notes appear at the top or bottom of the affected article and state what was changed, when, and why. For significant errors that affect the meaning of a story, we add a prominent notice. Minor corrections, such as a misspelled name or a wrong date, are fixed and noted without a separate public notice unless the context warrants it.
How this works in practice
Suppose we publish an article stating that a federal program launched on 1 March 2024, but the correct date was 1 April 2024. A reader emails corrections@canadascope.org with the article URL and a link to the official government announcement. Andrew Leblanc reviews the original source, confirms the error, and updates the article. A correction note is added: “Corrected 15 March 2024: An earlier version of this story gave the launch date of the program as 1 March 2024. It launched on 1 April 2024.” The article remains online with the correction clearly flagged for readers.
Who oversees corrections?
Andrew Leblanc, Standards & Fact-Checking Lead, oversees all corrections at Canada Scope. He reports to Editor-in-Chief Catherine Roy, who has final authority on publication decisions. You can reach Andrew at andrew.leblanc@canadascope.org or Catherine at catherine.roy@canadascope.org for escalation.
If you are not satisfied with the handling of your correction, you may escalate the matter to Catherine Roy directly. She reviews all escalated concerns personally and ensures our process is followed. Our broader editorial standards are detailed in our Editorial Policy and our Fact-Checking Policy. If your concern involves a pattern of errors or an editorial decision, you may also wish to consult our Complaints Procedure.
Canada Scope is owned and operated by Northern Beacon Media Inc., an Ontario corporation. Our commitment to accuracy is part of our broader editorial mission: trustworthy Canadian journalism that helps readers understand complex issues without spin or oversimplification. Our funding comes from display advertising, affiliate links, commercial partnerships, sponsored content, newsletter sponsorships, and content licensing, but commercial relationships never determine editorial conclusions. You can learn more about our team on our Our Team page.
In short
We correct our mistakes promptly and transparently. If you see an error, email corrections@canadascope.org, and we will investigate and respond within two business days. Accuracy is our responsibility, and we take it seriously.